Card purchasers brochure
The fund remitted to the card account abroad is receivable from ATMs within two working days from the date of purchasing card.
For any unutilized balance of your prepaid card, please refer to our main branches, or the same blank from which you have purchased the card. After delivering the card to our main branches, or your respective bank, you would be able to receive in cash the unutilized remaining balance in foreign currency or through a transfer to your desired account via a wide range of our correspondents abroad.
Prepaid card are different from other international cards such as visa, master card i.e. they have no credit function.
For any loss or robbery in Iran, please notify bank Tejarat main branches immediately for blocking the cards fund.
For any loss or robbery abroad, please urgently refer to the bank from which the card has been purchased and fill up the related form.
For refraining from any possible misuse, you are required not to reveal your confidential number. Your code number my be changed through ATMs if requested.